There is not a business that wasn’t affected or touched in some way by the global pandemic. Fifteen franchises made adjustments that improved business and shared what they learned through their successes.

• Open new concepts at lower costs– Stay competitive over the competition.
• Identify vulnerabilities and fix them – Continue to innovate.
• Diversity Revenue Streams– Maintain diverse revenue streams.
• Renew relationships with franchisees– Leverage unique talent.
• React to customers’ changing needs– Prioritize the customer.
• Find opportunity where others couldn’t– Look for affordable opportunity.
• Accept what you can’t change– Focus only on things within your control.
• Embrace new ways of working– Be flexible, it pays off.
• Go after a new pool of talent– Resilience and profitability are synonymous.
• Open new lines of communication– More robust and frequent communication to ignite unity.
• Bring your community together– Anticipate the needs of franchisees and customers.
• Restart your entrepreneurial thinking– Retool, reinvent and get creative.
• Trust your experience-Find the silver lining in crisis.
• Prioritize you team’s well-being– Maintain a growth mindset.
• Stop reacting and start proactively building– Step back and think about the purpose.

Read the full article here: https://www.entrepreneur.com/slideshow/359975